Privacy Policy

How WEBFROG Ltd handles personal information provided through the ClubCore marketing website and related enquiries.

Last updated: 21 July 2026

Who we are

ClubCore is legally owned and operated by WEBFROG Ltd, registered in England and Wales under company number 13426768. Our registered office is Unit 5 Concept Court, Kettlestring Lane, Clifton Moor, York, United Kingdom, YO30 4XF.

For questions about this policy or your personal information, email hello@clubcore.cloud.

Information we may collect

Contact information

When you email us or request a walkthrough, we may receive your name, email address, club name and any other information you choose to include.

Club and operational information

We may receive information about your sports, facilities, memberships, commercial requirements and current workflows so we can understand and respond to your enquiry.

Technical information

Our hosting infrastructure may process basic information such as IP address, browser type, requested pages, dates and times through standard server logs used for security and reliable operation.

Communications

We may keep correspondence and related notes so we can respond, manage follow-up discussions and maintain appropriate business records.

How we use information

To respond to enquiries and demonstration requests.
To assess whether ClubCore is suitable for your club.
To prepare demonstrations, proposals and follow-up communications.
To operate, protect and improve the website.
To maintain appropriate legal and commercial records.

We do not sell personal information submitted through this website.

Our lawful bases

Depending on the circumstances, we process information because you have asked us to take steps before entering a contract, because processing is necessary for our legitimate interests in responding to and managing business enquiries, because we must meet a legal obligation, or because you have provided consent where consent is specifically requested.

Email forms on this website

The contact and demonstration forms create a draft email using the email application on your device. The form contents are not submitted to or stored by the website itself. Your chosen email provider will process the message when you send it.

Sharing information

Information may be processed by service providers that support our hosting, email and business operations, subject to appropriate safeguards. We may also disclose information where required by law or to establish, exercise or defend legal rights.

Retention

We retain information only for as long as reasonably necessary for the purpose it was collected, including managing discussions, delivering services, meeting legal obligations and maintaining appropriate business records.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict the use of your personal information, object to certain processing, or request a portable copy. You may also complain to the Information Commissioner’s Office.

To make a request, email hello@clubcore.cloud. We may need to verify your identity before acting on a request.

Changes to this policy

We may update this policy when our website or handling practices change. The date at the top shows when it was last revised.